Each imperfection on the mask is a result of repeated encounters with dangerous infections. Doctors who wore it applied simple, often ineffective remedies in an effort to combat the diseases. The scratches and wear reflect those painful years when even the best specialists of the time were unable to defeat the plague. These marks not only show the wear of the mask, but also the hopelessness that doctors faced, staying in the most dangerous areas of the epidemics.
The mask became more than just a protective item; it became a true symbol of self-sacrifice and endless struggle. Each mark on it is a memory of those who were not afraid to take risks, work in the harshest conditions, and search for any way to save lives, despite the lack of knowledge, resources, and effective methods. The mask represents not only loss but also the resilience with which doctors continued to fight for life during those dark and tragic times.
Each imperfection on the mask is tied to the tough decisions made by doctors trying to fight the disease in conditions of complete lack of knowledge and treatment methods. The wear and scars symbolize the losses experienced and the attempts to preserve human life despite the ruthless reality of epidemics. The mask became a witness not only to the personal self-sacrifice of its wearers but also to the broader context of a time when sacrifices and efforts were part of the struggle for life.
These marks also serve as reminders of a time when every use of the mask, every encounter with the sick and death, became part of everyday reality. The scars on its surface represent not only physical wear but also the deep moral burden carried by those who wore it, remaining in the most dangerous zones of epidemics. Each mark on the mask is a reminder of the resilience, self-sacrifice, and determination of those who continued to fight despite all the hardships.
Lifetime Guarantee
We are so confident in the quality of our masks that we offer a lifetime guarantee.
Every mask created in our workshop is the result of meticulous craftsmanship, the use of the finest materials, and modern technology. We take pride in our creations and are committed to supporting them for a lifetime.
What the Guarantee Covers:
- Material defects (cracks, peeling engraving, leather damage).
- Issues with hardware (fastenings, straps).
- Loss of shape or functionality due to manufacturing flaws.
How to Use the Guarantee:
- If you discover a defect, contact us via the form on our website or by email.
- Send a photo of the damage and a description of the issue.
- We will repair the defect or replace the mask free of charge within 14 business days.
Important:
The guarantee does not cover damage caused by improper care or mechanical impact (e.g., tears or scratches due to careless handling).
Mask Care Instructions
To ensure your artifact retains its appearance and functionality for years to come, follow these recommendations:
1. Avoid Contact with Water
Although the natural leather is treated with a protective coating, prolonged exposure to moisture can cause it to lose its shape. If the mask gets wet, gently pat it dry with a soft cloth and let it air dry at room temperature, away from heat sources.
2. Protect from Direct Sunlight
Prolonged exposure to UV rays can cause the engraving to fade and the leather to change color. Store the mask in a cool, dry place, such as the gift box or a special case.
3. Cleaning
Use a soft, dry cloth or a special leather brush to remove dust. For heavy soiling, you can use professional leather care products, but avoid harsh chemicals.
4. Storage
For long-term storage, use the gift box in which the mask was delivered. This will protect it from dust, moisture, and mechanical damage. If the box is lost, store the mask in a soft fabric pouch or on a stand to maintain its shape.
5. Regular Inspection
Periodically check the condition of the mask, especially the fastenings and straps. If you notice loose stitching or hardware, contact us for free repairs.
Why This Matters
- Durability: Proper care ensures your mask will delight you for decades.
- Aesthetics: Preserving the shape and color of the engraving keeps the mask as beautiful as the day you bought it.
- Savings: A lifetime guarantee and proper care save you from having to buy a new mask.
Our Commitment to You
We create masks that become a part of your life. That’s why we offer a lifetime guarantee—your artifact will stay with you forever, just like our commitment to you.
If you have any questions about care or the guarantee, our team is always here to help. Contact us, and we’ll ensure your artifact serves you eternally.
Which countries do you ship to?
We offer worldwide shipping to most countries. If you're unsure whether we ship to your location, feel free to contact us.
How long does shipping take?
- Standard Shipping: Delivery typically takes 10–15 business days.
- Express Shipping: Faster delivery options are available for an additional fee. Please contact us to arrange expedited shipping.
What is the cost of shipping?
Shipping fees vary based on your location and the chosen shipping method. Exact costs will be calculated during checkout.
How can I track my order?
Once your order is shipped, we’ll provide you with a tracking number so you can follow your package's journey.
What happens if my package is delayed?
Delays can occasionally occur due to customs or other unforeseen circumstances. If your package hasn’t arrived within the expected timeframe, contact us, and we’ll assist you in resolving the issue.